Resume

SUMMARY

Dedicated and detail-oriented Quality Assurance Engineer with 3 years of experience in test design, development, and execution for complex software projects. Proven track record in exploratory, functional, unit, and performance testing. Highly skilled in providing design feedback, developing automation scripts, and working cohesively within cross-functional teams. Committed to continuous professional development and excellence in testing practices.

TECHNICAL SKILLS

Systems & Platforms: Linux, Windows, AWS IAM, MS Exchange, Azure Identity, M365 clouds
Networking: TCP/IP, HTTPS, SMTP, DHCP, Switches, Routers, Firewall
Development: C, C++, Python
Collaboration & Management: ServiceNow, Git, Jenkins, JIRA, Confluence, Tableau
Test management Tools: TestRail, Zephyr

PROFESSIONAL EXPERIENCE

Evertz Microsystems - QA Engineer (April 2021 – June 2024)

Designed, developed, and executed test plans for complex software projects.
Conducted exploratory, functional, unit, and performance tests.
Performed requirements analyses and created test cases.
Engaged in backlog refinement and participated in scrum team activities.
Discussed testability of features and provided feedback to developers.
Actively participated in the development of test policies and processes.
Provided clear communication and records to developers and stakeholders.
Analyzed and identified product or process shortcomings.
Developed automation scripts to reduce manual test burdens.
Provided input on lab equipment and infrastructure requirements.
Coordinated with colleagues across global teams for effective communication and collaboration.
Conducted security assessments and vulnerability analyses.
Monitored and responded to security incidents.
Developed security policies and procedures.
Managed, tracked, and organized software testing using TestRail.
Collaborated with QA Automation Developers to support automation.
Wrote efficient test cases and test plans.
Created, managed, and resolved cases using Cisco Finesse and ServiceNow.
Developed QA test artifacts and functional documentation.
Executed manual and automated test cases (functional, UI, API, Integration, Regression, UAT testing).
Investigated issues found during test efforts or reported from production, logged them into Jira, and escalated as needed.

Evertz Microsystems - Test Technician (June 2019 – March 2021)

Built and tested the latest film, television, and telecommunications equipment incorporating advanced components.
Set up and operated specialized and standard test equipment to diagnose, test, and analyze the performance of electrical and electronic components, assemblies, and systems for performance, reliability, and usability.
Recorded and reported test results, ensuring accurate documentation and communication of findings.
Provided training to team members on technical procedures and assemblies, fostering a knowledgeable and skilled team.
Built, operated, and updated test jigs to streamline testing processes and improve efficiency.
Participated in delivering quality products on time to customers, meeting stringent deadlines and quality standards.
Troubleshot and repaired equipment at the component level, ensuring minimal downtime and optimal functionality.
Followed documented procedures and processes related to testing and troubleshooting, including Engineering Change Orders (ECO) and AS/400 systems, maintaining compliance and consistency.

HIGHLIGHTS OF QUALIFICATIONS

Experience performing cloud incident response investigations and business email compromises.
Experienced in Windows, Linux, and Unix environments.
Proficient in ticketing systems, escalations, and enterprise client support.
Proven ability to meet high-quality standards while managing multiple tasks and deadlines.
Demonstrated experience learning new technologies and strong collaborative skills.
Comprehensive involvement in the QA lifecycle, including requirements gathering, design, coding, debugging, and building phases, ensuring the delivery of high-quality software products.
Solid understanding of Agile and DevOps methodologies.

PROJECTS

Project: Evertz.io Stream

Project Description: Evertz.io Stream is a cloud-based SaaS solution offering flexible pay-monthly channel streaming with audio, captioning, branding options, and 4K UHD streaming capabilities. The primary goal is to deliver high-quality products to customers.

Participated in project planning meetings to provide insights and uphold quality standards.
Crafted detailed test plans tailored to the project's requirements.
Conducted manual testing to ensure the product met high-quality standards.
Collaborated with cross-functional teams to address issues and improve product quality.
Participated in the Evertz.io release test (cloud-based), ensuring smooth and successful deployment.

Project: Mediator-X

Project Description: Mediator-X is an enterprise-grade media asset management (MAM) and transmission playout platform developed by Evertz, capable of running on private or public cloud infrastructure. The primary goal is to deliver high-quality products to customers.

Engaged in project planning meetings to contribute expertise and ensure quality standards.
Developed comprehensive test plans suited to the project's needs.
Performed manual testing to ensure the platform met quality expectations.
Worked closely with development and other QA teams to identify and resolve issues.
Participated in the Mediator release test (on-premises), ensuring smooth and successful deployment.

CORE COMPETENCIES

Strong oral and written communication
Analytical and problem-solving skills
Exploratory & Functional Testing
Logical and analytical thinking
Test Design and Development
Scrum Team Collaboration
Embedded Linux Tools/Applications
Requirement Analysis

EDUCATION

Post Graduate Diploma: Cyber Security and Computer Forensics, Lambton College, Ontario, Canada
Master Of Computer Application: MCA (Computer Science), Mahatma Gandhi University, Kerala, India

CERTIFICATIONS

AWS Certified Solution Architect - Associate

Niju Skariah